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Boost your social conversion rate using Artificial Intelligence.
ChatLabs Motivational AI is one of its kind, helping brands transform their customer journey through personalized communications and campaigns.
Our Global Presence
USA
Mission
To support brands in their growth through personalized customer communication and engagement.
Vision
To introduce marketers and enterprises to the transformative power of AI for engaging consumers.
Value
Providing a secure, compliant, and latest technology platform eases the customer approach process.
Let’s Talk
Not sure chatlabs SXP is right for your business?
Our Customer Stories
Our best advocates are our customers, who have leveraged our AI platform to boost conversion and increase sales for a high ROI and ROAS.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy
Product And Technology
Leverage The Power of Generative AI in Social Experiences
Discover the power of generative AI journeys that can help optimize social media channels by analyzing real-time consumer behavior for curating personalized customer experiences. With our Social Experience Platform, your brand can work across different channels for maximum customer conversion.
- Brands often face customer drop-off due to forcing the user through an impersonal journey. Our AI curates content according to user intent, gaining their interest.
- Direct traffic with a contextual customer experience that creates meaningful connections motivating them to engage with your brand and improve business.
Captivate Users With Our Top-Notch Motivational AI
Our AI uses machine learning and real-time updates to understand your brand voice and contextualize similar content. In addition, it holds the power to narrate compelling and motivational brand stories through data-driven optimized ad campaigns that help improve your brand awareness and identity.
- Feed our AI with your brand voice and let the magic unveil as it generates creative texts that align with your style and goals, optimized to pique customer interest.
- Present your consumers with stories that take them on a personalized journey for effective engagement that inspires action and keeps them in the loop.
Built To Captivate, Nurture, and Convert Users
Our SXP infrastructure is designed to help brands leverage the power of AI in running successful ad campaigns. Our AI is integrated with multiple social media channels for maximum reach. Moreover, it uses contextualization to create successful journeys in real time that help improve customer conversion.
- Enjoy ChatLabs AI for your e-commerce brand management, marketing, and customer service relations for a comprehensive brand equity improvement.
- Receive a secure, compliant, and scalable unified data platform for managing all domains easily in a real-time, respectful, and effective manner.
Meet Our Partners That Add To Our Top-Tier Customer Journey
We have partnered with the big names in the industry to facilitate seamless and top-tier services. Leverage the power of Salesforce – a Leading CRM platform for brands, Commercetools for next-generation commerce, Adobe for hyper-personalized experiences, and SAP – a Global ERP Software Leader, all at once.
- We have also integrated all major social media platforms and marketing tools into our SXP and AI to make it a smooth transition.
- ChatLabs collaborates with technology partners in a compliant cross-border connection, allowing for fruitful data-driven strategies.
Awards And Accolades
A glimpse into how ChatLabs has been received in the industry as a leading AI-powered social commerce solution startup.
ChatLabs wins the Alibaba cloud outstanding partner award!
ChatLabs is honoured to have received the 🏆Alibaba Cloud Product Ecosystem Partner Outstanding Cooperation Award 🎉 This award was
ChatLabs Latest AI-Powered social experiences platform announced by LVMH as a finalist for the 2023 LVMH Innovation Award!
Shanghai, China – With social media playing a vital role in driving traffic to owned digital channels, brands must
ChatLabs at VIVATECH:On stage with Bernard Arnault, Interviewed by CNBC, invited to LVMH Tech talk
Paris, France – ChatLabs, the winner of the LVMH Innovation Award for Data & AI, is honoured to have
Meet the leaders who are driving our ongoing transformation
Michel Tjoeng
Co-Founder SVP Sales & Marketing
Gray Guo
VP of Operations
Ray Guo
VP of Administration
Kate Qian
Account Director
Max Hu
Solution Consultant
Karajan Xiao
Business Development Representative
Pan
Technical Director
Xiana Chin
Senior Marketing Manager
Peter Cao
Senior Account Manager
Doris Yang
Accountant
Sida Yan
Test Engineer
Cynthia Li
Front-End Developer
