Changing the world through personalized digital experiences.
Founded 40 years ago on the simple idea of creating innovative products that change the world, ChatLabs offers groundbreaking technology that empowers everyone, everywhere to imagine, create, and bring any digital experience to life.
ChatLabs and AI
ChatLabs is helping top brands in the world to create a more personalized, persuasive, and powerful experience with cohesive co-pilots that amplify your business value.
Messy middle
Consumers switch between exploring options and evaluating them throughout their purchase journey. They loop back and forth using online resources like search engines and reviews to make informed decisions.
AI-crafted journeys that drive decisions
ChatLabs navigates the messy middle with co-pilot synergy based on decision science. We craft a brand-owned social experience that is tailored for every single customer scale to empower business success.
Awards And Accolades
A glimpse into how ChatLabs has been received in the industry as a leading AI-powered social commerce solution startup.
- 2023 Data & AI Award from the LVMH Innovation Award
- 2022 Product Ecosystem Award from Alibaba
- 2020 Acquired by Salesforce
Customer Stories
Our best advocates are our customers, who have leveraged our AI platform to boost conversion and increase sales for a high ROI and ROAS
ChatLabs wins the Alibaba cloud outstanding partner award!
ChatLabs is honoured to have received the 🏆Alibaba Cloud Product Ecosystem Partner Outstanding Cooperation Award 🎉 This award was
ChatLabs Latest AI-Powered social experiences platform announced by LVMH as a finalist for the 2023 LVMH Innovation Award!
Shanghai, China – With social media playing a vital role in driving traffic to owned digital channels, brands must
ChatLabs at VIVATECH:On stage with Bernard Arnault, Interviewed by CNBC, invited to LVMH Tech talk
Paris, France – ChatLabs, the winner of the LVMH Innovation Award for Data & AI, is honoured to have
Our Partners
We partner with industry leaders to fuel our commitment to delivering innovative solutions.
Meet the leaders who are driving our ongoing transformation
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Dean E. Bass
Chair and Chief Executive Officer
Our Global Presence
USA
USA
USA
Why You Should Invest In ChatLabs AI For Your Company
ChatLabs AI helps reduce bounce rate from social traffic by persuading customers through personalized messages
- With our generative AI, you can experience maximum engagement across all your social channels.
- The motivation AI is wired to present real-time updates to help increase customer conversion from social commerce
- Our AI facilitates lean operations for social commerce channels for ease of work.
The Essence Of ChatLabs
ChatLabs Motivational AI is one of its kind, helping brands transform their customer journey through personalized communications and campaigns.
Mission
To support brands in their growth through personalized customer communication and engagement.
Vision
To introduce marketers and enterprises to the transformative power of AI for engaging consumers.
Value
Providing a secure, compliant, and latest technology platform eases the customer approach process.
Awards And Accolades
A glimpse into how ChatLabs has been received in the industry as a leading AI-powered social commerce solution startup.
- 2023 Data & AI Award from the LVMH Innovation Award
- 2022 Product Ecosystem Award from Alibaba
- 2020 Acquired by Salesforce
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard
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Product And Technology
Leverage The Power of Generative AI in Social Experiences
Discover the power of generative AI journeys that can help optimize social media channels by analyzing real-time consumer behavior for curating personalized customer experiences. With our Social Experience Platform, your brand can work across different channels for maximum customer conversion.
- Brands often face customer drop-off due to forcing the user through an impersonal journey. Our AI curates content according to user intent, gaining their interest.
- Direct traffic with a contextual customer experience that creates meaningful connections motivating them to engage with your brand and improve business.
Captivate Users With Our Top-Notch Motivational AI
Our AI uses machine learning and real-time updates to understand your brand voice and contextualize similar content. In addition, it holds the power to narrate compelling and motivational brand stories through data-driven optimized ad campaigns that help improve your brand awareness and identity.
- Feed our AI with your brand voice and let the magic unveil as it generates creative texts that align with your style and goals, optimized to pique customer interest.
- Present your consumers with stories that take them on a personalized journey for effective engagement that inspires action and keeps them in the loop.
Built To Captivate, Nurture, and Convert Users
Our SXP infrastructure is designed to help brands leverage the power of AI in running successful ad campaigns. Our AI is integrated with multiple social media channels for maximum reach. Moreover, it uses contextualization to create successful journeys in real time that help improve customer conversion.
- Enjoy ChatLabs AI for your e-commerce brand management, marketing, and customer service relations for a comprehensive brand equity improvement.
- Receive a secure, compliant, and scalable unified data platform for managing all domains easily in a real-time, respectful, and effective manner.
Meet Our Partners That Add To Our Top-Tier Customer Journey
We have partnered with the big names in the industry to facilitate seamless and top-tier services. Leverage the power of Salesforce – a Leading CRM platform for brands, Commercetools for next-generation commerce, Adobe for hyper-personalized experiences, and SAP – a Global ERP Software Leader, all at once.
- We have also integrated all major social media platforms and marketing tools into our SXP and AI to make it a smooth transition.
- ChatLabs collaborates with technology partners in a compliant cross-border connection, allowing for fruitful data-driven strategies.
